Order Turn Around

FIRST-TIME ORDER:

After placing your order, please allow up to 5-7 business days to receive a mock-up proof of your product branding. 

Once you approve your mock-up, our team will begin setting up your print files. This process typically takes 2-4 business days. You will receive a digital copy of Print Proofs of every label in your order. 

After our team receives your Print Proof approval, your files are sent to print. Printing, labeling, and packaging timeline may vary depending on your order size and shipping method. Typically, this process takes 3-5 business days. 

Total Turnaround Time for a First-Time Order:

10-16 Business Days*

•(from the time we receive your logo to the time your order is ready to be picked up by a third-party carrier service) 

REORDER: (containing new SKUs) 

If you have placed an order with us before, welcome back!

If your reorder contains a new SKU you have not purchased from us, please allow 2-4 business days to receive a Print Proof of the new item(s).

After our team receives your Print Proof approval, your files are sent to print. Printing, labeling, and packaging timeline may vary depending on your order size and shipping method. Typically, this process takes 3-5 business days. 

Total Turnaround Time for a Reorder (Containing new SKUs):

5-10 Business Days*

•(from the time we receive your order to the time your order is ready to be picked up by a third-party carrier service) 

REORDER: (containing no new SKUs) 

Welcome back! If your order contains no new product SKUs and we have all your design files already created, we will process and send your order to print within 1-2 business days. 

Printing, labeling, and packaging timeline may vary depending on your order size and shipping method. Typically, this process takes 3-5 business days. 

Total Turnaround Time for a Reorder (Containing new SKUs):

4-7 Business Days*

•(from the time we receive your order to the time your order is ready to be picked up by a third-party carrier service)